New boiler installation. The installation wasn't the easiest job to undertake but Russell made it as painless as possible. Very refreshing to have [..]
M. Wroe, SW18
Service boiler and fix broken tap. Very pleased. Russell went the extra yards to fix a problem. Very personable and professional. Would recommend [..]
T. Pescud, SW19
Russell was efficient, totally trustworthy, and fairly priced. He identified the issue with my heating was the thermostat. Russell got a new thermostat [..]
A. Bush, SW18
I've used Russell multiple times since finding him last Summer. A truly trustworthy and polite guy who unlike other plumbers I've used, really [..]
D. Salter, SM5
Russell has done work for us for about 5 years now. He has always been efficient, punctual, helpful and competent. Very reasonably priced. [..]
J. Hood, SW15
Replace central heating boiler and re-route gas supply. Excellent job, carried out swiftly and with minimum fuss. Russell and his team worked hard, [..]
A. Hindle, SW15
Excellent job. Russell was able to come round at quite short notice, assessed and completed the job within an hour. He was polite [..]
J. Gilmore, SM4
New boiler, power flush and new radiator. This is the second time Russell has solved our heating problems. He did great work for [..]
M. Lord, SW15
I had found it difficult to find someone who would service my particular type of boiler. I was so pleased to have found [..]
A. Wild, SW15
Replacement combi boiler. Russell has been fantastic throughout. He attended the site the same day that we called, gave us a reasonable quotation [..]
R. Martin, SW15
Our Customers Feedback
New boiler installation. The installation wasn’t the easiest job to undertake but Russell made it as painless as possible. Very refreshing to have a tradesman who comes in, makes sensible recommendations, does what needs to be done with the minimum of disruption and fuss and does a great job at the same time.
Service boiler and fix broken tap. Very pleased. Russell went the extra yards to fix a problem. Very personable and professional. Would recommend Russell to friends.
Russell was efficient, totally trustworthy, and fairly priced. He identified the issue with my heating was the thermostat. Russell got a new thermostat and installed it. A week later the heating didn’t work again. Via email Russell spoke me through one potential solution, which temporarily worked. However it soon wasn’t working again. Russell came around the next day. He had to acquire a new thermostat, and I felt 100% comfortable leaving Russell in the house. Definitely use Russell!
I’ve used Russell multiple times since finding him last Summer. A truly trustworthy and polite guy who unlike other plumbers I’ve used, really thinks a problem through to find the best solution. He installed a new tank in the attic, fixed a previous plumbers mistakes and improved the system. Thoroughly recommended.
Russell has done work for us for about 5 years now. He has always been efficient, punctual, helpful and competent. Very reasonably priced. A great find!
Replace central heating boiler and re-route gas supply. Excellent job, carried out swiftly and with minimum fuss. Russell and his team worked hard, finishing the job in a day and a half, clearing up as they went along. They respected the fact that we were in the house, made no unnecessary noise, explained what they were doing as they went along and carried out the work neatly and to a high standard.
Excellent job. Russell was able to come round at quite short notice, assessed and completed the job within an hour. He was polite courteous and communicated his diagnosis of the problem and his proposed solution. He was also able to offer advice on an additional problem with our toilet. Reliable, honest and effective. Would certainly use him again.
New boiler, power flush and new radiator. This is the second time Russell has solved our heating problems. He did great work for us four years ago and so we didn’t hesitate to contact him this time. New boiler and thermostat keeping us much warmer than before!
I had found it difficult to find someone who would service my particular type of boiler. I was so pleased to have found Russell who was reasonably priced compared to standard boiler services and was able to come at the end of the day. He was friendly and knowledgeable and took the time to explain to me the issue he had found. He also took the time to discuss alternative options around fixing it and was efficient in sending a quote for additional work.
Replacement combi boiler. Russell has been fantastic throughout. He attended the site the same day that we called, gave us a reasonable quotation on the spot and was able to carry out the work either the next day or the following Monday. He did a superb job (with beautiful pipework!) and left the flat spotless. Upon our finding a leak from one of the radiators. He was on site within an hour of our call and fixed the problem straight away. Could not recommend Russell more highly.
Our boiler stopped heating our radiators in the house during a particularly cold point of the winter. The boiler was heating water for the shower but not for the radiators. Russell pinpointed the problem and proceeded to flush each radiator with a power flush. Since then the radiators have worked perfectly. I would recommend Russell to anyone looking for a quality job and professional service.
Boiler and one radiator installation. Very friendly and efficient work. Handled unexpected situations well and communicated any issues to us. Reliable and trustworthy.
Heated towel rail fitted in the bathroom and connected to the central heating. Russell and his assistant did a very professional and neat job which I’m very happy with. They made sure that pipe work was kept out of the bathroom by connecting to the central heating via the walk in cupboard to the side and then carefully drilling through the bathroom wall and tiles. It was Russell’s idea to do it this way and much better than my idea which would have involved accessing pipes by breaking into boxing at the back of the bathroom and would have been very messy.
Service and subsequent part replacement for a Megaflo system. Russell has been a pleasure to have work for us. Timely, friendly, efficient, good value for money and kept to the advance estimate and finally, our Megaflo has stopped buzzing every morning and waking the kids up! So we’re all very happy – would recommend and use Russell again.
Fitted a new boiler as part of a renovation project, as well as running additional gas pipes. Russell was flexible and very helpful during this phase of the project
Russell and his team got to work on removing our old boiler system and installing a new and more efficient system as well as power flushing all the house radiators. Tidiness in which the task was carried out was also key to help maintain minimal disruption to the household. Russell’s efficiency and attention to detail was outstanding and his determination to please was as remarkable in completing the installation on time and within budget. As well as offering such a professional service – compared to many others in the trade, Russell was also very competitively priced and I will most certainly employ his services again. Thank you Russell.
I am a landlord so it’s important for me to use tradesman who I can trust. I feel Russell provides a very good service for a fair price. My tenants always tell me they are happy with the work carried out by Russell. He also communicates with all parties well to keep everyone informed and is reliable.
Small job and bothered Russell no end with queries prior to him doing the work, but he was always responsive and helpful, sourcing a tap for me cheaper than I had found and unlike a lot of plumbers, saving me money overall! Work carried out smoothly, efficiently and as quoted. Thoroughly recommended.
We used Russell to redo the entire plumbing in our Victorian terraced house. He was honest, kept to his times and was incredibly patient with all the many changes we made along the way. He gave us honest advice on our plans and completed the work to an incredibly high standard. The pipe work in the utility room is so neat, it has almost become a design feature in itself! Would highly recommend him
Clean and tidy work, courteous, explained in detail the work undertaken. Solved various issues arising. Recommended
Have used these guys and would recommend. Top people serving SW London and North Surrey. Very friendly, very knowledgeable, very reliable!
Russell is professional, honest, reliable and transparent. An unreserved recommendation. We need more like him in London.
Friendly efficient and delivered what what I asked for.
Completely satisfactory in every way. I would thoroughly recommend Russell.
I would wholeheartedly recommend this company. Possible solutions clearly explained. Estimate detailed and clear Quick to respond to E-mails. Kept to time given, Russell and Simon a pleasure to have working in the house. Work completed with minimum disruption and all left tidy.
Russell initially came to fix a leaking pipe and fit a difficult stopcock. Having discussed my requirements for a new boiler he sent an estimate as promised, turned up on time on date promised. The work was completed carefully and I feel very satisfied with it. I am particularly happy that I now have a reliable enthusiastic and really professional plumber.
We have used Russell before and he’s always been reliable, thorough and pleasant to use. He didn’t get home until 2am the night before he was due to come over due to a flight delay coming back from holiday, but was still at our house at 8am the next day to start work! Am always recommending him to friends!
Excellent. I’d had other quotes for the work of replacing an ancient boiler, but was really impressed with Russell’s ability to explain options clearly and simply, and with no sales pressure. The price was fine, and everything was done just as scheduled – new boiler and other bits and pieces installed with minimum disruption and no mess, and all very efficient. Russell and Simon a pleasure to have around. Highly recommended!
Very pleased not only with the quality of the work but also Russell’s manner and timekeeping.
The work was excellent, very tidy, completed on time and to a high standard.
Russell gave me a very competitive quote to refit my bathroom. It was a tricky job due to the fittings needed and the awkward shape of the room, but he carried out the work brilliantly and the end result is perfect. He arrived on time, was totally reliable and I felt that I could completely trust him. He even came back on a Saturday morning to complete the final touches as the bath suite had taken longer to put in than he originally thought, due to various problems we found when taking the old one out. I wouldn’t hesitate to recommend him, he is a pleasure to deal with and his workmanship is top rate.
Great service! Accurate and competitive pricing, Russell is a really friendly, trustworthy and reliable guy as well. What more could you want? Communication was great (I received regular updates while the work was being carried out), the HW and CH are now working a treat, the house was left clean and tidy, so I have no problems recommending his services to all my friends and family. Will definitely be using Russell again in the future, should I need more work done. Good job Russ!
Very nice job. Russell was professional and polite. Definitely recommend him
Extremely pleased about Russell’s work and reliability, as well as providing a competitively priced quote. After the installation of the new boiler in a rented property, Russell has also been very helpful in sorting out a problem with the boiler in my own home, taking me through each step over the phone late in the evening. I would not hesitate to recommend.
Really excellent work. Russell and his colleague were very professional, pitched up at 8.30 am and completed the work within the day, and left the place neat and tidy. We’ll certainly have him back when the last of our ancient radiators springs a leak.
Professional, friendly and trustworthy. Would definitely use again and would most certainly recommend.
Russell Haskins Heating and Plumbing Ltd went above and beyond what I expected to get my Immersion heater working again after it broke on a weekend, leaving me with no hot water. Friendly and competitive service provided. I won’t hesitate to recommend and will use again in the future. Highly recommended.
Russell provided us with a quote quite quickly, as promised (unlike two other contractors that failed to deliver any quote). The quoted price was reasonable and realistic. We agreed a date for the work (estimated 1 day). Russell was very helpful in advising us of our options for the types of radiators available. The main radiator was fitted very nicely, as scheduled. Unfortunately a vertical designer radiator was not delivered on time, meaning Russell had to finish the work a week later. This was not particularly inconvenient to us, but could have been avoided with slightly betting coordination with Russell. This is a minor criticism only and I have no qualms at all about using Russell again in the future, if required.
Russell is a straight up guy, if he says he will be there he will and on top of that do an excellent job. I can’t recommend Russell highly enough. He has helped us out of a lot of jams and always on time (sometimes even after hours or in weekends/holidays). You know what your getting with Russell, affordable, good work and done on time.
Excellent job as always from Russell!
I have used Russell for a number of jobs, big and small, and wouldn’t use anyone else. He is straight, reliable and knowledgeable and recommend him very highly
Russell was professional from start to finish, from arriving promptly to estimate the work required, giving advice on various options, his quote came though within the next 48 hours. He worked over two days, each day arriving on time and worked throughout the day, tidying as he went along. When completed he went though the controls etc, and informed us to call him should we have any problems. He was courteous at all times and I would highly recommend him
Thanks for the quick service, will forward your details to the other South Africans I know with properties in the area. I have never actually smiled after receiving a plumber’s invoice for same day service before
Russell has been great in managing the installation of my new electric boiler. He has managed to deliver the work on time and in a professional way. Always ready to work long hours to finish what he has started. I have already recommended him to one neighbour in Sutton
Russell moved a radiator for us and did an excellent job. He was extremely efficient and worked quickly and neatly. Above all, he was very reliable, arriving on the time he said he would. We are having our bathroom replaced and as Russell’s quote was the most realistic, I will definitely get him to do the job. I have no hesitation to recommend him for any plumbing needs
Thank you for an excellent job. Everything you fitted has been done to a very high standard. We shall be in touch when we decide to replacde the gas hob on our cooker. Many thanks
Russell provideds an excellent service, gave good advice on the right boiler to choose, arrived at arranged time, very hard working
Russell and his team of specialists fitted our bathroom. They did an excellent job, the project ran to time and the handover between workmen were seamless. I would recommend them
They are friendly, punctual, hardworking, professional and knowledgeable. Russell kept his appointments and was always on time. We were kept informed of everything that was being done. The workmanship is very neat and professional. We were given loads of additional advice. We were given a quote and this was what was eventually invoiced – no hidden charges! Would thoroughly recommend them as we will use them time and time again
Straight 48 hour turnaround to install new boiler, flush system, install a wireless programmer and thermostatic valves. Very efficient and everything worked from the off. Very competitive price and a very hard working team. Would use again and recommend to anyone seeking an honest, reliable plumber and heating contractor
Thank you very much for your efforts. We appreciated your professionalism and time you took to get the job done properly
I found Russell on The Best of Wimbledon, and got in touch with him for a boiler replacement quote. He was really prompt to respond by email/phone, helped me choose the boiler (including by checking out the decibel levels across various models, as my requirement was a quiet boiler), then did the work neatly and within the time promised. Even better, he followed up with a really helpful phone call (I was at work when he finished the job). I thoroughly recommend Russell Haskins Heating & Plumbing – have already got back in touch with him regarding a different job
I asked Russel to replace an old combination boiler in our house. He gave very good advice and explained all of the options very clearly. The work was completed on time and at a reasonable price. His approach to the whole job was very professional and I would definitely recommend his services
Fantastic service. Smart approach to problems and explains the problems quite clearly. Very personable. Charges are very reasonable
Russell was prompt and courteous about giving an estimate, purchasing the goods at my convenience. Fitting the boiler when he said he would as well as leaving the flat clean and tidy. He is always available for aftercare and I can highly recommend him
Russell is 100% reliable and trustworthy. I would have no issue recommending him to anyone
Professional, reliable, friendly and reasonably priced. I would recommend Russell Haskins every time. I’ve come across plenty of plumbers on various building projects over the years and Russell has definitely been the best
Russell was recommended to us by a friend and from the minute he entered our house we knew he was the man for the job! We had a big overhaul job to be done and after a week of long hours and patience the job was complete to the highest of standards, with a ‘can do’ attitude and always a smile. I feel a huge weight lifted to know I have a reliable plumber in my address book – thank you for everthing!
With very little notice, Russell was able to make an appointment for me and arrived on time on the day. He did a fantastic and very tidy job of removing my old hob and oven and fitting the brand new appliances. An estimated cost was given prior to the appointment, which was honoured upon completion. I would thoroughly recommend Russell and will definitely be using him again in the future. Top class!
Russell and Simon came to replace my old boiler. They found problem after problem left by the last plumber, but stoically persevered, for nearly five days, to put it all back in good working order. Cannot recommend Russell highly enough. Good old South African work ethic, and determination to get to the root of the problem. Punctual, available on the phone, efficient, doesn’t overcharge, and generally couldn’t find a better man for the job. If you need a plumber, call Russell Haskins
Russell and his team replaced my boiler several weeks ago. He was very knowledgeable, happy to answer any questions, polite and, when it came to the job itself, on time, efficient, tidy. I am very pleased and will be having Russell do more work for me in future on my bathrooms. I cannot recommend highly enough
Russell is great – he answers the phone, he arrived when he said he would and called when he couldn’t, he told me what was wrong with my boiler, gave me options and did what I asked him to do, he didn’t try to sell me something I didn’t need (although admittedly I might need a new boiler), he tidied up afterwards and was very reasonable in his fees. He’s a really nice guy who seems to run a professional business and I would recommend him to everyone
Russell did a good job for me and I would recommend him without reservation. He answered the phone, warned me off in good time when he had to re-arrange our appointment and then provided a quote for my work quickly after an initial visit. In the end he did a very clever piece of plumbing that gave me a very neat solution for what I needed done even though that reduced the work required and the final fee. Good work
After my boiler broke down I tried many plumbers in the area and some would’nt answer, some would’nt help and one wrongly diagnosed the problem. I spoke with Russell on Saturday afternoon who said hed be with me on 830 Monday. He was. He worked all day to finish the job. If you want a job doing and want it doing well then call him. Highly recommended
Russell was very knowledgeable and came over the very first day I called. He fitted a new boiler for me and I’m very pleased with my job. Most importantly I feel I can trust Russell and would be happy to recommend him to others
Russell’s just finished replacing our boiler and sorting out a gas leak, and we are absolutely delighted with the work he’s done. Hassle free, on time and schedule (despite quite a few unforeseen setbacks with our old gas pipes which could have easily taken far longer to sort out), always reachable on mobile and email, and with very competitive prices. We are looking to replace our bathroom and kitchen soon and will definitely be calling Russell again. He gets our full recommendation
Excellent …. great to be impressed by good workmanship! Russell explained everything clearly, very efficient, polite and courteous, very tidy and always cleared up at the end of the day. Good job done! We would have no hesitation in using him again for all our future plumbing needs
I asked Russell to replace my boiler and in all aspects of the work he was courteous, professional, efficient and represented excellent value for money. He understood what I needed for my property and gave me sound advice. The job itself was undertaken efficiently, within the timeframe promised and he and his team were also very neat and tidy! I can thoroughly recommend him